2018 Reinventing Quality Conference: Building an Infrastructure that Promotes Equity and Diversity

Return to 2018 Conference Schedule

Breakout A Sessions
Monday, July 30, 2018
10:30am-12:00pm

Maryland Salon A

Strand: Behavioral Health Supports

Collaboration on Policy and System Issues in Positive Behavior Support
David Rotholz, Center for Disability Resources/USC School of Medicine; Rachel Freeman, University of Minnesota; Barbara Brent, National Association of State Directors of Developmental Disability Services (NASDDDS)

Efforts to have new and/or best practices from the literature incorporated into policy and systems presents challenges from multiple perspectives. This presentation will focus on a successful effort related to positive behavior support led by the NASDDDS, and resulting in its first policy statement. Presenters will also share progress on the development of a white paper hosted by the Association for Positive Behavior Support on how positive behavior support can addresses some challenges under Home and Community Based Waivers.

Maryland Salon B

Strand: Creating and Managing a Culture of Quality

Engaging Stakeholders: The Role of State Quality Councils and Monitoring Units
Theresa Skidmore, Qlarant, Florida Statewide Quality Assurance Program; Katherine Glasgow, Qlarant, Florida Statewide Quality Assurance Program; Kristin Ahrens, Bureau of Policy and Quality Management Pennsylvania Office of Developmental Programs; Patricia Sastoque, Maryland Developmental Disabilities Administration; Jim Schu, Service Management and Access, Inc.

This panel will include presentations highlighting the experience of three state IDD programs that have created Quality Councils comprised of a range of stakeholders. The mission of these Councils is to review quality data and to advise the state regarding specific quality improvement strategies. The presenters will discuss the mission of Quality Councils, composition of the membership, challenges, and achievements, and one state’s experience with overhauling their service coordination and local agency monitoring system to build a collaborative approach to quality.

Maryland Salon C

Strand: Families

Supporting Families to Pursue their "Good Lives"
Jane St. John (moderator),University of Missouri Kansas City; Lisa A. Tesler, Pennsylvania Family Network, Vision for Equality; Beth Kessler, Oregon Council on Developmental Disabilities

This session will highlight how four different organizations are enhancing families knowledge, skills, and opportunities for day-to-day problem solving, navigating formal and integrated services and supports and planning for the future of all of its family members using the Charting the LifeCourse framework. Specific examples of training strategies, peer-to-peer supports and information/referral supports will be provided.

Maryland Salon E

Strand: Employment

The Care and Feeding of the Workforce: Supporting Quality Employment Consultants in Optimizing Employment Outcomes
John Butterworth, University of Massachusetts; Kelly Nye-Lengerman, University of Minnesota; Karen Lee, SEEC; Rick Andrews, SEEC

When providing job development services, how much time do we spend with job seekers in community settings versus in our offices? To which extent do we involve family members? How much time is spent with employers? The answers to these and other similar questions would help us to better understand the extent to which we are implementing good practices in employment supports. This presentation will share the results of a study involving 74 employment consultants in 19 states who for a year, submitted daily reports through their phones about their support practices.

Maryland Salon F

Strand: Technology

The Relationship of CMS to Technology and Existing Flexibility in Innovation for the IDD Field
Esme Grewal, ANCOR, Ravi Dahiya, YAI, New York

Technological advancement has been a hailing triumph for the world in the 21st Century. The convergence of health and social services with technological advancement has helped to advance the healthcare sector in a way that was unforeseen. While technology presents an opportunity for disability services to provide higher quality, more advanced outcomes, it is essential that there is clarity for all stakeholders about how technology can play a role in our existing public health systems. This panel will explore the barriers that can exist for states that do not have clarity on their ability to innovate under the Medicaid program as well as exposure to some of the existing flexibility in Medicaid for use of technology that state and local governments and providers may not be currently activating. Whether it’s an ipad, electronic health records, or a bedlift, technology can advance quality and it is essential to know the current opportunities to embrace these innovations.

Maryland Salon D

Strand: Rights & Decision Making

Self Determination: Successes and Continued Challenges
Barbara Coppens, Disability Rights New Jersey; John Agosta, HSRI; Robin Shaffert, National Disability Expert

Self-determination has been acknowledged as a right for people with disabilities for many years – but the experience remains elusive for many people with the most significant disabilities. This panel will discuss what we know works best to support people to live self-determined lives and how we can make sure this is available for all people with disabilities.

Baltimore Salon A

Strand: Transitional Issues

All Hands on Deck: Leading at the Local Level to Assure Employment for Youth and Young Adults
Rick Lockenbach, Florida Developmental Disabilities Council, Inc.; Jean Winsor, University of Massachusetts, Boston; Donna L. Thompson, Nassau County School District; Patti Langford, Nassau County School District

This session will describe how a rural community in Florida created opportunities for youth with disabilities to exit high school with work experience and knowledge that put them on a path to employment success. The panel will discuss the formal and informal connections used and how rural Nassau County tackled the issues of transportation, limited employment service provider capacity, and the limitations of rural employment with amazing success.

Baltimore Salon B

Strand: Direct Support Workforce

From Frontline to Headline: DSPs in the News
Joe Macbeth (co-moderator), National Association of Direct Support Professionals; Gabrielle Sedor (co-moderator), ANCOR; Ronnie Polaneczky, Philadelphia Inquirer; Joseph Shapiro, National Public Radio

From the Hartford Courant’s 2013 investigative series to the more recent Philadelphia Inquirer’s “Falling off the Cliff” and NPR’s “Abused and Betrayed,” the media does not shy from reporting on very disturbing accounts of people with ID who have been subjected to horrific abuse and neglect. Notably, this reporting is beginning to recognize the impact of the DSP workforce crisis and the critical role that DSPs can play to prevent incidents of abuse.

Watertable Ballroom

Strand: Person Centered Practice

Next Steps in Quality Measurement
Mary Lou Bourne, NASDDDS; Mary Kay Rizzolo, Council on Quality and Leadership; Renata Ticha, University of Minnesota; Brian Abery, University of Minnesota

Measuring the quality of services and supports has long been a focus for governmental, advocacy, accreditation, provider, and other organizations. This session will highlight three important efforts to measure quality through a person-centered lens: the latest initiatives of CQL Personal Outcome Measures, the National Core Indicators, and the Home and Community-Based Services Outcome Measurement (RTC-OM) project at the University of Minnesota will be highlighted.